
Frequently Asked Questions
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Please note that when scheduling your initial consultation, your meeting is added to our calendar on a "first come, first served" basis. While we make every effort to find times that are convenient for you, our schedule fills up very quickly. Therefore, if you have to cancel for any reason, please understand that your rescheduled appointment could be several days (or even weeks) out from your original chosen date. Please help us best serve you by choosing your preferred time and date that aligns closest to your availability to minimize cancellations and rescheduling.
Assignee's may be permitted up to 14-days or, up to 15-hours of soft editing allowances; whichever is greater.
For the purpose of a participants contract with Iris Designs, LLC, “Soft Editing” might be identified as small edits that may include: adding or removing content “copy” (identified as verbiage, videos, graphics, or pictures that the Assignee provides to the Assignor), minor html or other coding elements if the project already includes coding and it does not change the overall integrity of the website, the addition or subtraction of minor features or plugins; modify or repair of broken links; removing Malware, update DNS settings, or descaling the website, etc. Soft Edits are provided only within reasonable consideration, to the completed website project. Soft editing does not include a re-design of the final project, product, or service, adding new pages with content copy, adding membership pages, etc. For additional support outside the scope of your project and soft editing allowance, we will require advance payment equal to the hourly rate as noted in your Terms & Conditions (Change Request: Work performed outside of project scope) multiplied by the estimated number of hours it takes to complete

