FREQUENTLY ASKED QUESTIONS

What's the process?


Getting started with the Iris Designs Team is easy! Just follow these steps

  1. Complete, Request a Quote, form.
  2. Receive a call from a dedicated team member, to schedule your Zoom Consultation Call.
  3. Accept Iris Designs as your dedicated project managers.
  4. Agree to the terms listed in your contract
  5. Schedule your Design Meeting with your designer
  6. Project Begins (don't worry, there's a middle process)
  7. Project Ends
  8. Review your designers.




What is a Design Meeting?


Great question! Your personalized (and project specific) Design Meeting lays the foundation to your project. We'll discuss your projects focus; color and font options, logo options, and website potentionals so that you and your designers are on the same page with your projects construct.




Will you have ownership of your website?


Absolutely! All paid-in-full clients are owners of their platform with our designers holding access to their websites as Admin or Website Managers.




My project is launched, but I need help!


If you are within your 30-45 "soft-editing" period, we can help you with your website at no additional charge. Please contact your Iris Design team at info@irisdesigns.biz If you are outside your projects "soft-editing" period, we are still happy to help! Some supporting services may require a fee. If it is a situation outside of our scope, we will direct you to the hosting platforms Customer Service Department. Wix Customer Service




How do I view my e-commerce payments on Wix?


Visit Wix Help Center




I was an Iris Designs client and I'd like to start a NEW project with you!


Sweet! We're happy to have you back. If you are a confirmed Iris Designs (previous) client, you're in luck - there's a discount waiting for you, for your next project!




How much does a new website cost?


There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in the $1,500 – $5,000 range, but can be more or less depending on needs.




How long does it to get a new website?


Our goals are to shoot for a six to eight week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, and how soon the content is ready – all affect the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.




Do I have to be local to work with you?


Nope! We work with clients all over the United States.




Will my website be mobile-friendly?


Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.




How do I pay?


We offer a variety of payment options, varying from a one-time, up-front payment to now 6-automated monthly payments. We understand this is a big investment and want to help you budget for your investment. We accept PayPal and all major credit cards.




How much input do I have in my project?


A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.




What are my payment options?


Payment Options
1. All up front + Applicable Taxes
2. x2 Payments (Half down + net 30) + Applicable Taxes
3. x3 Months + Applicable Taxes (Qualified participants must spend over + $1,500.00 for their project)
4. x6 Months + Applicable Taxes (Qualified participants must spend over + $2,500.00 for their project)





RESOURCES
DESIGN TEAM
LEGAL
CONTACT

Austin, Texas

Tel: 512-764-5670
 

Email: info@irisdesigns.biz

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